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Parlacall for Freight & Logistics

Call carriers in any language.And keep what was agreed.

Call your carriers, agents, and suppliers from the browser, with live translation. No app for them. No per-seat fee. Every exception call comes back as a transcript and summary you keep.

Or call without translation when you don't need it — the same browser dialer, the same shared wallet, billed by the minute.

Get started →Talk to us
  • works in a browser
  • any phone number
  • no per-seat fee
🇩🇪 Germany
Call, no translation
$0.76/min
Call with live translation
$1.11/min

Per-minute, from one shared wallet. No per-seat fee. Final pricing set with you.

Get an exact quote

Built for freight forwarders, customs brokers, 3PLs, and supplier-ops teams.

The problem

Exception calls leak time and money.

  • A customs hold. A missing pallet. Only a phone call fixes it — now, across a language barrier.
  • So you book an interpreter, lean on one bilingual coordinator, or guess.
  • Then the call ends, and what was agreed lives in someone's memory.
  • Parlacall
    From $0.03/min
    Pay per minute — no per-seat fee, no subscription.
  • Phone interpreters
    $2.21–$3.95/min
    Slow to arrange for a five-minute fix (market estimate).
  • Per-seat phone systems
    $15–$35/user/mo
    Billed whether you call or not (market estimate).
What changes
01

The call becomes a record.

Every call turns into a transcript, summary, and action log. Export it to your TMS or email.

parlacall.com/history
Auto summary
  • Customs hold — broker to clear today
  • New pickup ETA confirmed for Thursday
↗ Export · copy · email
02

Talk to anyone, in their language.

Live two-way translation on the call. You call from the browser; they just answer the phone.

parlacall.com/call
Die Sendung hängt im Zoll fest.they say
The shipment is stuck in customs.you hear
03

Whole desk, one wallet.

No per-seat fee. One shared balance, spend limits, recording off by default.

$0/seat

Pay per minute from one shared wallet — add the whole team for free.

How it compares

One tool instead of three.

Parlacall
  • Live translation in the callYes
  • Call any number — you work in a browserYes
  • Transcript + summary you keepSoon
  • No per-seat fee — pay per minuteYes
  • Per-member spend controlsSoon
Phone interpreter
  • Live translation in the callYes
  • Call any number — you work in a browserYes
  • Transcript + summary you keepNo
  • No per-seat fee — pay per minuteNo
  • Per-member spend controlsNo
Per-seat phone system
  • Live translation in the callNo
  • Call any number — you work in a browserYes
  • Transcript + summary you keepPartial
  • No per-seat fee — pay per minuteNo
  • Per-member spend controlsNo
Translator app
  • Live translation in the callYes
  • Call any number — you work in a browserPartial
  • Transcript + summary you keepPartial
  • No per-seat fee — pay per minuteNo
  • Per-member spend controlsNo

Typical capabilities by category; specifics vary by vendor (market estimate). Items marked “Soon” are set up with you during onboarding.

How it works

Live in the browser in minutes.

1

Dial from the browser

Call a carrier, agent, or supplier with your verified business caller ID.

2

Both sides hear their own language

Live translation runs inside the call.

3

Keep the record

Transcript, summary, and actions the moment you hang up.

Get started →Already have an account? Sign in
Built for the desk

One layer for every leg of the lane.

  • Carrier & dispatch calls

    Resolve exceptions with carriers and drivers in their language.

  • Customs & brokerage

    Clear holds with brokers and agents — keep the cut-off in writing.

  • Supplier & factory ops

    Call the counterparty direct, with the summary in your file.

What you'll see in week one

What you'll see in week one.

Phone interpreters run $2.21–$3.95/min (market estimate) — that's the spend a captured, translated call avoids.

  • Your first translated carrier call, often the same day you talk to us.
  • Every call comes back as a transcript you can paste straight into your TMS.
  • Measure it yourself: interpreter spend avoided, and how many calls you captured that used to live in someone's memory.

Run it on the calls you'd make anyway, then compare the cost and the record against how you handle those calls today.

FAQ

Questions freight teams ask before they try it.

Which languages are supported?

13 languages with live two-way voice translation, covering the major cross-border trade corridors. Tell us your lanes and we'll confirm coverage.

How accurate is it on noisy lines and customs terms?

It's strong for conversation and coordination, but it's AI, not a certified interpreter. Confirm container IDs, numbers, and cut-offs in the transcript — the transcript is your check.

Can we export transcripts and summaries to our TMS?

Yes — export or copy transcripts, summaries, and action lists today. Native TMS/CRM sync is on the roadmap.

Is recording legal where we operate?

Recording is off by default and disclosed when on, with stricter confirmation in markets like Germany, France, the Netherlands, and Poland. You control it per workspace.

How does billing work?

A platform fee plus per-minute usage from one shared team wallet — no per-seat charge. Set a default budget and spend limits per coordinator.

Try it on your next carrier call.

Tell us about your team and we'll set up your trial — often the same day. No card.

If the calls aren't clear enough to work for your team, we'll tell you straight — you've spent nothing.

Talk to us →Get started

No card.